We’re pleased to announce that Implementation Specialists (IS) has acquired TimeMatrix and is now responsible for customer support, maintenance, training, and future product development.
We designed this transition specifically to protect the investment you’ve already made, while opening up a clear path forward for continued innovation. It’s a big milestone for us, and an even bigger one for the customers who have trusted TimeMatrix for years to keep their workforce running smoothly.
For more than two decades, we’ve built our business as a Microsoft Dynamics partner, and we’re proud to now welcome the TimeMatrix customers into that same family. Whatever you need going forward, you’ll have one expert help desk behind you, ready to assist.
Watch the recording of our recent webinar, “TimeMatrix Support and Roadmap Update: A New Chapter with IS,” presented by IS Owner/President, Deb Sletmoen and VP, Sales & Marketing, Mark Torguson, now on YouTube.
“TimeMatrix has long been a trusted time-tracking and workforce management solution, and we’re proud to carry that legacy forward with the continued support, innovation, and long-term success our customers expect.”
— Deb Sletmoen, Owner/President, Implementation Specialists
Who We Are
For anyone who’s new to us, here’s a little bit about who we are: Implementation Specialists, Inc. (IS) is a privately held Minnesota corporation headquartered in Hawley, MN, with delivery staff located across the United States.
As a Microsoft Solutions Partner and Cloud Solution Provider, we build tailored business management solutions on top of Microsoft Dynamics 365 Business Central and Dynamics GP, multi-state payroll and workforce management tools, and wsTOOLS – our own library of more than 75+ add-on solutions for GP and WennSoft – all backed by an in-house team of developers, project managers, and support specialists.
That work has taken us into manufacturing, distribution, healthcare, construction, field service, agriculture, retail, non-profit, and government organizations, and it’s given us a front-row seat to just about every workforce management challenge out there.
Two Decades of Microsoft Dynamics Expertise
2003: Our team begins implementing Dynamics GP.
2005: Implementation Specialists, Inc. is founded in Hawley, Minnesota.
2010s: We become a Microsoft Solutions Partner & Cloud Solution Provider, and build wsTOOLS (75+ add-ons).
2020s: We expand GP-to-Business Central migrations, Power Platform work, and proprietary BC Apps.
2026: We acquire the TimeMatrix customer base — carrying the product’s legacy forward.
What This Transition Means for You
- Continued support: Uninterrupted support for your existing TimeMatrix solution.
- Maintenance & updates: Ongoing software maintenance and compatibility updates.
- A growing support team: Access to a growing support and consulting team.
- New enhancements: New product enhancements and future development initiatives.
- Expanded training: Expanded training and customer success resources.
- wsTOOLS access: Access to wsTOOLS — 75+ add-on solutions for GP & WennSoft.
- A long-term roadmap: A roadmap to maximize your workforce management investment.
Your voice matters!
Join our new customer advisory group and help shape the future of TimeMatrix.
Contact: sales@iscorp.biz
One Expert Help Desk for All Your Needs
Our U.S.-based Customer Support team is here to help you get the most out of your solution, and we’ve built that support around you rather than around a ticket queue.
Every customer is paired with a dedicated, non-billable Client Account Manager who can help with licensing, renewals, and general guidance whenever you need it.
Beyond that, one knowledgeable help desk handles support questions, issues, and how-to guidance by phone or email, and when it’s faster to just take a look ourselves, we can securely connect to your environment to resolve issues directly.
Behind the scenes, every case receives their own intake, triage, and escalation through Dynamics 365 CRM, so nothing falls through the cracks, and you always have full visibility into where the work stands.
Meet Your New TimeMatrix Team
A dedicated team is ready to introduce themselves, review your current environment, and support you through the transition and beyond, led by:
Deb Sletmoen, Owner/President – Leads operations, customer onboarding, and the overall TimeMatrix transition.
Mark Torguson, VP, Sales & Marketing – Your contact for account growth, communications and Business Central pathways.
Cheryl Simmons, Vice President – Leads the development team and manages the product portfolio.
Gina Bothun, GP Practice Director – Leads the Dynamics GP delivery, upgrades, and support expertise.
Mohammad Ali, BC Practice Director – Leads the Business Central delivery, upgrades, and practice expertise.
Not sure who your Client Account Manager is? Just email support@iscorp.biz and we’ll connect you right away.
Need to connect with Sales? Send us a message at: sales@iscorp.biz
A Clear Roadmap for What’s Next
Our long-term product vision centers on innovation, integrations, and modern experiences, all while protecting the investment you’ve already made.
Right now, knowledge transfer is complete, so our first priority is stabilizing the platform: maintenance, updates, and GP compatibility come first.
From there, we’ll start rolling out new features and enhancements, driven directly by the feedback we hear from customers like you.
Along the way, you’ll also have the option to extend TimeMatrix with wsTOOLS, tapping into more than 75 add-on solutions across payroll, job cost, and service.
And whenever you’re ready, there’s a modernization path waiting for you too, including a move to Dynamics 365 Business Central, entirely on your timeline.
Let’s Build the Next Chapter — Together
We’re here to help, and we’d genuinely love to talk with you!
For support questions, reach our team at: support@iscorp.biz
If you’d rather talk through account or sales questions, email us at: sales@iscorp.biz
If you’d like to go even deeper, join us at BizCon 2026, our customer event featuring practical in-person and virtual sessions on Business Central, GP, and Copilot/AI, happening November 16–20, 2026 at the Microsoft Campus in Fargo, ND. Visit our BizCon webpage for more details and registration: iscorp.biz/events/bizcon/
Thank you for being part of the TimeMatrix story. We look forward to writing the next chapter with you!
Owner/President at Implementation Specialists
With a passion for Dynamics GP, Deb founded Implementation Specialists in 2005. As the President and Owner, she is on a mission to help companies build and grow profitable businesses. Deb has a diverse 20+ year background in Microsoft GP which provides unique advantages for each of her clients. She enjoys helping customers get more out of their day by providing the resources to simplify the applications they use.
