Implementation Specialists is currently looking to add a Project Manager to our growing team. The Project Manager is responsible for planning, executing, and overseeing projects from inception to completion. Their primary goal is to ensure projects are delivered on time, within scope, and aligned with customer expectations. They will serve as the key liaison between customers and internal teams, coordinating all project aspects, and driving collaboration to achieve successful outcomes.
Role and Responsibilities
The essential functions include, but are not limited to the following:
- Define project objectives, scope, and deliverables in collaboration with leadership.
- Develop comprehensive project plans, including timelines, budgets, and resource allocation.
- Assign tasks to team members, monitor progress, and ensure accountability for deadlines.
- Act as a point of contact for customers, providing regular updates, addressing concerns, and maintaining strong relationships.
- Facilitate project planning meetings, reviews, and feedback sessions to ensure alignment with goals.
- Monitor and manage project risks, escalating issues as necessary to maintain project momentum.
- Ensure all deliverables meet or exceed quality standards and customer requirements.
- Create and maintain dashboards, reports, and documentation to track project performance and outcomes.
- Foster a positive, collaborative team environment, providing leadership and support as needed.
- Establishes and upholds best practices to ensure uniform quality and delivery standards.
- Perform other duties as assigned.
Qualifications
- 3+ years of experience as a Business Analyst, Project Manager, or Project Coordinator.
- Bachelor’s degree in business, management, or a related field (or equivalent experience).
- Proven ability to lead and facilitate planning meetings and reviews.
- Strong organizational and planning skills, with the ability to manage multiple projects simultaneously.
- Superior communication and presentation skills, both written and verbal.
- Exceptional customer service orientation and interpersonal skills.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Experience with project management tools and creating dashboards or reports to monitor progress.
- Demonstrated ability to build and maintain strong relationships with customers and team members.
