The Business Systems Intern will support the team with customer support, software-related projects, documentation, reporting, and administrative tasks. This role is designed for students or recent graduates interested in technology, business operations, accounting, or customer service.
Role and Responsibilities:
The essential functions include, but are not limited to the following:
- Help team members with simple project and customer support tasks.
- Enter and update information in spreadsheets and business systems.
- Organize and maintain customer files and records.
- Assist with preparing basic reports and documents.
- Attend team meetings and take notes when needed.
- Help test system updates by following written instructions.
- Report issues or questions to team members for review.
- Learn basic navigation within Microsoft Dynamics 365 Business Central.
- Assist with tracking customer requests and support tickets.
- Help create and update training materials, guides, and checklists.
- Communicate professionally with coworkers and customers.
- Complete assigned tasks accurately and on time.
- Execute other duties as assigned.
Qualifications:
- Currently pursuing a degree in Accounting, Business, Management Information Systems, Information Technology, Finance, or related field.
- Basic computer skills, including Microsoft Office (Word, Excel, Outlook).
- Strong attention to detail.
- Willingness to learn new software and business processes.
- Good written and verbal communication skills.
- Ability to work independently and as part of a team.
