Comments from Customers

“Implementation Specialists was able to understand our business, our processes and how Dynamics GP and KEY2ACT would fit.   We have set up 3 companies so far, with each one having unique requirements.   Their friendly staff is very knowledgeable, always available and willing to put in long hours under our tight timelines.  Each team member of Implementation Specialists values customer service and displays it through her or his actions.  I would definitely recommend Implementation Specialists because of their strong knowledge of GP and KEY2ACT, their good business sense and understanding of how the technology will fit the business.”      

Sharon Haarstad – Controller, Western Products

“We have over 90 different GP databases so managing the upgrade process is a difficult task.  Implementation Specialists has the resources necessary to handle our upgrades, either onsite or through remote access, and the seamless support that we need.  The quality of support, the responsiveness, and the friendship that has developed over the years are what we value most.”

Regency Hotel Management

“The support that I get from Implementation Specialists is exceptional.  Deb makes herself available to help me outside of regular business hours, in the evening and on weekends, whenever I need help which is critical during budget periods.”     

Wendy, Greater Las Vegas Association of REALTORS

“Our previous GP and KEY2ACT partner had a lack of understanding of our business, which led to a very poor implementation.  We switched to Implementation Specialists because they proved to us that they have a real understanding of what we do and knew how to reconfigure the software and provide support to meet our needs.”

Justin Wiley, O’Day Management, Inc.

“When we break the software, Implementation Specialists fixes it by not only putting the pieces back together but adding functionality that we need through its experienced team of developers.”

Danelle, Central Door, Inc.

“The wsTOOLS team is genuinely interested in helping a Dynamics-GP client work more efficiently, with multiple modules that have been developed to bolt onto GP.    Their staff is also very professional and consistently works towards educating a Partner and Customer, of the value benefits their software solutions provide.  My experience with their team has always been beneficial.”

Rob Gillespie, Premier Computing

“It was really great working with the wsTOOLS team!  Thank you again so much for your time and the provided report.  This is going to help us in so many ways.  My whole team is just in awe and the report isn’t even  completed yet.”

Jessica Backman, Family Healthcare